How to set up your store to work with Stashimi Bot1 on Messenger
You’ve already successfully authenticated Bot1 as a sales channel for your merchandise. Below you can read about how to:
-
Enable Collections and Products for sales on Messenger in your Shopify Dashboard
To see how to set up checkboxes for your web store, abandoned cart messages and order updates via Messenger, use the link at the bottom of this page
ENABLE COLLECTIONS AND PRODUCTS
You can enable one or more Collections for sale on the Bot1 Channel. Or, you can skip enabling Collections and only enable a specific Product if you prefer. The advantage of enabling Collections is that they’ll be displayed to the customer within Messenger as quick-replies (bubbles) so a customer can browse, “Shirts,” “CDs” “Vinyl” “Hats” or whatever your Collections are.
You can also enable a Collection and then only certain specific items within that Collection if you like. Basically, not every item on your web store has to be available on Messenger. You can choose what you like. Consequently you must enable not just a Collection (if you are enabling Collections) but also each specific item within that Collection that you’d like customers to see on Messenger.
Doing this will allow fans to browse and shop super easily right within Messenger. And you can focus attention, via campaigns, in the Messenger channel on the collection or products that are enabled.
In the Shopify dashboard:
-
Open Products
-
Open Collections
-
In this screenshot, the Collection is called “Sets."
Then, when the Shopify admin opens “Manage” in the Sales Channels section, they’ll see:
And the admin can just make “Bot1” available by checking it as it is in the screenshot above.
Then, the admin just opens each product in the Collection and makes the channel available for that product as well.
SET UP A CHECK BOX FOR YOUR WEB STORE TO ENABLE CUSTOMERS TO GET UPDATES VIA MESSENGER
-
Set up a check box for your web store to enable customers to get updates via Messenger (Bot1 Dashboard)
-
Set up abandoned - cart messages via Messenger (Bot1 Dashboard)
-
Set up order updates - received, fulfilled, shipped, refunded--via Messenger (Bot1 Dashboard)
Log into your Bot1 Dashboard here: https://dash.bot1.com/ and use this playbook article: http://support.bot1.com/en/articles/4065263-e-commerce-tools
